Returns & Refunds policy
A. Refund Policy for Publishing Packages
A1. Before Manuscript Submission*
0–30 calendar days after purchase: 100% refund of the total purchase price, less $300 or 20% of the total purchase price (Administrative/Processing Fee), whichever is higher.
30–60 calendar days after purchase: 50% refund of the total purchase price.
More than 60 calendar days after purchase: No refund will be issued.
A2. After Manuscript Submission but Before Final Approval*
After manuscript submission but before work begins: 25% refund of the total purchase price.
After work has begun but before final approval: 10% refund of the total purchase price.
A3. After Final Approval by the Author
No refund will be issued after final approval of the work.
*Manuscript Submission is defined as the point when the author submits any text or images (via mail or electronically) to Inkspire Creatives LLC for publication.
*Manuscript refers to any text, images, or multimedia content intended for publication.
B. Refund Policy for Marketing Services
B1. Before Fulfillment of Marketing Services
0–30 calendar days after purchase: 100% refund of the purchase price, less $300 or 20% of the total purchase price (Administrative/Processing Fee), whichever is higher.
30–60 calendar days after purchase: 50% refund of the total purchase price.
More than 60 calendar days after purchase: No refund will be issued.
B2. After Fulfillment of Marketing Services Has Started
No refund will be issued once fulfillment of marketing services has begun.
C. Non-Refundable Services
The following services are non-refundable under any circumstances:
Book Reviews
Book Fair Services (including Book Fair Magazine)
Video Marketing
Audiobooks
Websites
Additional Book Copies
Screenplay Services
Installment Processing Fees are also non-refundable for purchases made under payment plans.
The author acknowledges that fees for services listed in Section C are non-refundable due to collaboration with third-party vendors. Once an agreement is signed and the service has commenced, no refunds will be provided.
